Shipping and Returns

Questions about placing an order or your placed order?
Email sales@stylecollectionhome.com,
fill out the form at the bottom of this page,
or if we are online try chat with us!

 

Shipping

We ship worldwide and are thrilled to have our products all over the world. Since our main production office is located in Sweden we are able to offer the lowest rates in this area. We are proud to let you know that we design and produce our products at only one location which even more lowers our environmental impact. To go even further we offer our customers to make the shipment itself carbon neutral during checkout by our friends at EcoCart.

Sweden: We use two different shipping carriers and the rate will vary depending on the weight of the products you order. Postnord usually ranges between 29-99 SEK. Budbee usually ranges between 69-149 SEK. Our vases can only be shipped with Budbee whom yet unfortunately does not operate everywhere in Sweden. 

Pick up: All products are eligible and free of charge to be picked up at our studio in Malmö, Sweden. If you encounter problems with this during checkout and would like to find another shipping solution, email sales@sylecollectionhome.com. 

Within Europe: We use budbee in Denmark, Finland and The Netherlands and the rate usually ranges between 79-149 SEK. Email us to get a proper quote and find the best shipping solution if you live in another European country.

Outside of Europe: Email us at sales@sylecollectionhome.comto get a proper quote and find the best shipping solution.

Many of our solutions are produced on demand with the purpose of minimizing unnecessary resource use. That is why we ask our customers to bare with us and allow up to 7 days upon shipment after placed order. We will provide exact shipment estimation once an order is placed. 

 

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Returns

We have a 14-days return policy according to established Swedish withdrawal rights "Ångerrätt". This means you have 14 days after receiving your item to request a return. 

We kindly ask you to think twice before requesting a return and consider the environmental impact an extra shipment will mean to our Earth.

To be eligible for a return, your item must be in the same condition as you received it, unused and in its original packaging. You will also need the receipt/order confirmation or other proof of purchase.

All sale item, limited editions and custom design orders are final sale and non refundable.

To make a return, use the return form below at this page. You need to provide your order number and use the same email you used when placing the order. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You are responsible for paying and tracking the return package. 

Once the return has been received at our office we will inform you and refund you within 3-5 business days. 

Certain types of items cannot be returned. This applies to final sale products and custom products (such as special orders or personalised items). Please get in touch with us if you have questions or concerns about your specific item.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Please bear in mind that every item we sell is unique and they will all by nature be slightly different.

Exchanges

The fastest way to ensure you get what you want is to request a return of the item you have ordered and make a separate purchase for the new item/s. You also have the option of requesting the exchange when requesting the return. However this does not guarantee that the item will be available. 

To be eligible for an exchange, your item must be in the same condition that you received it, unused and in its original packaging. You will also need the receipt/order confirmation or other proof of purchase.

To make an exchange, use the form below at this page. You need to provide your order number and use the same email you used when placing the order. If your exchange is accepted, we will send you instructions on how and where to send your package. We will send you an exchange packaging slip and pay for the exchange. Items sent back to us without first requesting an exchange will not be accepted. 

Refunds

We will notify you once we have received and inspected your return. If the return is approved by us, you will automatically be refunded on your original payment method. Please keep in mind that it can take time for your bank or credit card company to process and post the refund.

Return and Exchange Form

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.